Your privacy is critically important to us. At Evenz.in, we are committed to protecting your personal information and being transparent about our data practices. This Privacy Policy outlines how we collect, use, and share information specifically for caterers using the Evenz.in platform to offer their services and connect with clients.
1. Information We Collect From You
We collect the following information when you register and use Evenz.in as a caterer:
- Account and Business Info: Name, email, mobile, business name, legal entity, and contact details.
- Profile Details: Services, pricing, photos, cuisines, and features.
- Compliance Data: FSSAI license, GSTIN, and other required documents.
- Lead Activity: Booking requests and communication history.
2. Information We Collect Automatically
We automatically collect usage data to monitor platform performance and improve the experience:
- Device & Usage Info: IP address, device/browser type, OS, referral URLs, user behaviour and site interaction stats.
- Cookies: Used to enhance functionality, personalize content, and analyze traffic.
3. How We Use Your Information
- Profile Management: Create and maintain your caterer profile.
- Lead Delivery: Send client booking requests to your dashboard.
- Fee Processing: Process access fees for lead contact info.
- Compliance: Verify identity and business legitimacy.
- Communication: Platform updates and customer support.
- Analytics: Research how caterers use our tools.
- Security: Prevent misuse and comply with regulations.
4. How We Share Your Information
- With Clients: Your public-facing profile is shared with potential clients.
- With Service Providers: Vendors assisting with payments, hosting, analytics, etc.
- Legal Disclosures: When legally required or to protect rights and safety.
- Business Transfers: In the event of a merger or acquisition.
5. Your Choices and Rights
- Profile Updates: You can update your profile anytime via the dashboard.
- Email Preferences: You may opt out of marketing emails while still receiving essential notifications.
- Data Access or Deletion: You can request access or deletion of your data, subject to legal limits.
6. Data Security
We take reasonable technical and organizational measures to safeguard your personal and business information. However, no system is 100% secure, and we encourage you to take care with how you share your information.
7. Changes to This Privacy Policy
We may update this policy occasionally. Any significant changes will be communicated via email or posted on our website.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us at support@evenz.in.